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Kapitalbank Terminals 26

  • What is terminal?
    What is terminal?

    Hardware and software complex that provides acceptance of payments from individuals in self-service mode.
  • Can I make a currency exchange using terminal?
    Can I make a currency exchange using terminal?

    Currently, no. However, in the near future the bank will make this opportunity available to clients. Follow the news on Kapitalbank website.
  • Can I withdraw money using terminal?
    Can I withdraw money using terminal?

    You cannot withdraw money using terminal, however this operation is available in ATMs of Kapitalbank.
  • Can I use cards issued in other countries through Kapitalbank terminals?
    Can I use cards issued in other countries through Kapitalbank terminals?

    Currently, no
  • Can I use VISA cards in terminals?
    Can I use VISA cards in terminals?

    Yes, VISA cards are used when receiving money transfers in self-service terminals. When making money transfer through self-service terminal, money transfer is credited to VISA card issued by “Kapitalbank” JSCB.
  • What is the maximum amount of payments made using terminal?
    What is the maximum amount of payments made using terminal?

    If you pay for service providers, maximum payment amount limit is set by providers. Usually it is 500,000 sums per payment.
  • What currency can be used for payments through terminal?
    What currency can be used for payments through terminal?

    Payment terminals receive payments for services only in SUMS.
  • What transactions can I effect through the terminal?
    What transactions can I effect through the terminal?


    • transactions on payments for services,

    • bank transactions, such as (Unistream, Contact money transfer receipt)

    • check the balance on UzCard card,

    • enable sms-notification service


  • What are terminals?
    What are terminals?

    There are two types of terminals depending on place of installation: indoor type (floor, wall, recessed, desktop) and outdoor type (wall, recessed and installed as stand-alone devices). However, the design practically does not differ. The difference can only be in enclosure type: protective, waterproof, etc.
  • How can I enable sms-notification services through a terminal?
    How can I enable sms-notification services through a terminal?

    In the kiosk menu, after selecting the service language, enter the Card Operations menu, insert a card, input the password and select “Enable sms-notification service” in the kiosk menu. The system will ask you to enter a mobile phone number to connect the number to your card. An SMS-message will be sent to the mobile phone number with a code you need to input in the kiosk menu to enable the service.
  • Where can I get instructions for terminal?
    Where can I get instructions for terminal?

    Contact support service: +998 (71)200-45-45
  • Where can I find a terminal?
  • Why the terminal cannot print a check?
    Why the terminal cannot print a check?

    No paper
  • A check shows an error, what should I do?
    A check shows an error, what should I do?

    Contact the support service at telephone number: 71 200-15-15
    Check card balance.
  • Terminal screen shows error, what should I do?
    Terminal screen shows error, what should I do?

    Contact the support service at telephone number: 71 200-15-15
    Check card balance.
  • Where can I view my payments?
    Where can I view my payments?

    Use Kapital24 app/
    Contact the branch (which issued the card)
  • Terminal screen went black during the payment. What should I do?
    Terminal screen went black during the payment. What should I do?

    Contact the support service at telephone number: 71 200-15-15
    Contact the nearest Kapitalbank branch.
  • How many times per day can I make payments using terminal?
    How many times per day can I make payments using terminal?

    Unlimited number of times.
  • Why does terminal effect payment so slow?
    Why does terminal effect payment so slow?

    Connection problems.
  • Can I make a payment to other country through terminal?
    Can I make a payment to other country through terminal?

    Currently, no
  • What is the fee for payments through terminal?
    What is the fee for payments through terminal?

    Payments are free of charge, except for the payments for electricity in Tashkent and Tashkent region. Fee for these services is 0.5% of payment amount.
  • What services can I pay for using terminal?
    What services can I pay for using terminal?

    • mobile service;
    • Internet service providers, cable television providers and other providers of modern digital services;
    • utilities payments;
    • monthly loan deposits;
    • Internet purchases;
    • transfer payments to a charity organizations.
  • Is it possible to make a deposit on card using terminal?
    Is it possible to make a deposit on card using terminal?

    No. With the help of Cash-in ATM this opportunity is not implemented at the present time
    Only in branches of the bank (only on cards of individuals). You should know the current account of a recipient.
  • Is it possible to make a deposit replenishment using terminal?
    Is it possible to make a deposit replenishment using terminal?

    • No. With the help of Cash-in ATM this opportunity is not implemented at the present time
    • No, only in bank's branches
    • You should know the current account of a recipient
    • Using Kapitalbank app
  • Is it possible to make a payment on loan using terminal?
    Is it possible to make a payment on loan using terminal?

    Yes, there is a credit5 repayment service in the kiosks, for successful repayment of the credit, you must enter a personal number of the loan application form. To clarify your personal number of the application form of the credit you need to contact the support service at telephone number: 71 200-15-15
  • What should I do, if an error occurred during a payment?
    What should I do, if an error occurred during a payment?

    Contact the support service at telephone number: 71 200-15-15
    Check whether the monetary funds were debited from the PC. (in case of payment from PC)
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