How to write to the bank?

For general questions and suggestions

Send a suggestion, feedback or a question not related to customer service: [email protected]

For individuals

Write to us about products, services and support: [email protected]

For legal entities

Contact us with business service questions: [email protected]

Bank Branches

Head Office: Uzbekistan, 100047, Tashkent, Yunusabad district, Sayilgokh Street, 7

Monday — Friday: 09:00-17:00

Bank Details

MFO01158
TIN207275139
SWIFTKACHUZ22

How to call the bank?

For individuals

For individuals

Get advice on the bank's products, services and operations

For legal entities

For legal entities

Consultations on business service and corporate client matters

Hotline

Hotline

Report complaints, violations or poor service. All appeals are reviewed confidentially

Useful links

Virtual reception

Send your appeal to the Chairman of the Management Board and receive an official reply

Branches and ATMs

Use the map to find the nearest bank branch

Career at Kapitalbank

Join our team of professionals

Citizen reception schedule

Kirill Mayevskiy
Chairman of the Management Board

Tuesday
10:30 - 12:30

Konstantin Tyan
Chief Executive Officer — Deputy Chairman of the Management Board (Board member)

Wednesday
09:00 - 11:00

Sardor Ismoilov
First Deputy Chairman of the Management Board (Board member)

Monday
10:00 - 12:00

Alexey Glushchenko
Deputy Chairman of the Management Board (Board member)

Thursday
16:00 - 17:00

Ekaterina Enikeeva
Deputy Chairman of the Management Board (Board member)

Monday
11:00 - 12:00

Yakhyoev Akmal Anvar ugli
Deputy Chairman of the Management Board

Friday
10:00 - 11:00

Madina Yusupova
Deputy Chairman of the Management Board

Wednesday
10:00 - 11:00

Report a Corruption Incident

Confidentiality

Kapitalbank guarantees the confidentiality of your appeal

Confidentiality

Hotline

+998 (78) 888-50-64

Hotline

Working Hours

Mon-Fri: 09:00 -18:00 (break: 13:00 -14:00)

Working Hours
What is considered corruption?
What violations can be reported?
How are appeals reviewed?