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The Bank may on an individual basis revise loan repayment schedules for individuals, legal entities and self-employed entrepreneurs who have suffered financial losses due to coronavirus infection in order to provide a deferral on principal payments.
2 Apr 2020

JSCB Kapitalbank is ready to deal with the issue of provision of a deferral on payments of debt (principal debt) and extension payment deadlines. Borrowers who have been affected by the introduction of the quarantine regime will be able to apply for deferred payments. The Bank will review each application individually and make efforts to help avoid possible adverse financial implications.

! For individuals!

The grace period to individuals is provided from March to May 2020 (inclusive), subject to occurrence of negative implications for client's solvency due to the established quarantine regime. The grace period may be extended subject to extension of quarantine period.

If it is not possible to come to the Bank to get a grace period on a valid loan, you can send a photo of the application, which must be completed by hand and signed by a borrower (application form can be downloaded from the link) to email address: [email protected] or via telegram https://t.me/Kapitalbank_support.

Individuals should submit the following documents:
  • application signed by a borrower;
  • photo or scanned version of original passport

Application must contain a grounded reason for extending the loan payment terms and a borrower's obligation to provide and sign all necessary documents of deferred payments on the loan within 30 days from the end of the quarantine regime. If the client does not provide documents and process them accordingly within the time period specified by the Bank, after the end of the quarantine regime, the Bank shall cancel the previously granted grace period and return the original terms of the agreement.

! For legal entities!

For legal entities and entrepreneurs, each application will be dealt with on an individual basis.

Together we will rise to any challenges!

Phone number of contact center for legal entities and entrepreneurs: +99878 148 40 08
Phone number of contact center for individuals: +99871 200 15 15 and +99871 200 45 45

Application for deferral
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